Terms and Conditions

Last updated: 2025

These terms outline the conditions for using the Panacea Massage Therapy website and booking services. By using our website or making a booking, you agree to these terms.

1. Services

Panacea Massage Therapy provides professional massage treatments by appointment.
Treatment descriptions and session lengths are listed for general guidance and may be adapted based on your needs.

2. Bookings

Bookings can be made through WhatsApp, phone, email, or our website form.
We reserve the right to adjust or decline bookings when necessary.

3. Cancellations and Rescheduling

To cancel or change an appointment, please contact us as soon as possible.
A cancellation fee may apply for late cancellations or missed appointments.

4. Health and Safety

By booking a session, you confirm that:

You have shared all relevant medical conditions or injuries
You understand that massage treatments are not a substitute for medical care
You will inform the therapist of any discomfort during the session

We reserve the right to stop a session if safety concerns arise.

5. Payment

Payments are made directly at the studio.
Prices may change at any time and will be confirmed upon booking.
Package passes (such as The Panacea Collection) are non-transferable and valid for the stated period.

6. Use of Website

You agree not to misuse the website or attempt to interfere with its operation.
All text, images, and content on this site belong to Panacea Massage Therapy and may not be copied without permission.

7. Privacy

Your use of this website is also governed by our Privacy Policy, which explains how personal information is collected and used.

8. Limitation of Liability

Panacea Massage Therapy is not responsible for:

Injuries caused by withholding medical information
Loss or damage to personal belongings
Issues caused by incorrect contact details provided by the client

9. Changes to These Terms

We may update these terms from time to time.
The updated version will always be available on this page.

10. Contact Us

For questions regarding these terms, please contact us:

Panacea Massage Therapy
The Village Medical Centre
12 7th Ave, Parktown North, Randburg
Email: panacea.ula@gmail.com
Phone: 060 312 5052