Privacy Policy

Last updated: 2025

Panacea Massage Therapy (“we”, “us”, or “our”) is committed to keeping your personal information safe. This policy explains what information we collect, how we use it, and the choices you have.

1. Information We Collect

We may collect the following information when you contact us, make a booking, or visit our website:

Your name
Phone number
Email address
Booking details (preferred dates, treatment type, notes you choose to share)
Messages sent through WhatsApp, email, or our website form
Basic website usage data (through standard analytics tools)

We do not collect financial information on this website.

2. How We Use Your Information

We use your information to:

Confirm and manage bookings
Communicate with you about your session
Respond to questions
Improve our services
Maintain accurate business records

We do not sell or share your information for marketing by other companies.

3. How We Store Your Information

Your information is stored securely through our booking tools, email systems, and website platform.
We keep only what is necessary to provide our service and meet legal requirements.

4. Sharing of Information

We may share information only when required:

With service providers who support our website or email systems
When we are legally required to do so
When it is needed to protect the rights or safety of clients or the business

We do not share your information with unrelated third parties.

5. Your Rights

You may request to:

View the personal information we hold
Update your information
Ask that we remove your information (unless we must keep it for legal reasons)

To request changes, email: panacea.ula@gmail.com

6. Cookies and Website Tracking

Our website may use cookies to improve your browsing experience and to collect standard usage data.
You can disable cookies in your browser settings at any time.

7. Contact Us

If you have any questions about this policy or how your information is handled, you may contact us:

Panacea Massage Therapy
The Village Medical Centre
12 7th Ave, Parktown North, Randburg
Email: panacea.ula@gmail.com
Phone: 060 312 5052